Privacy Policy

Effective Date: July 23, 2025

At MountMate More, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Your name, email address, phone number, and address when you fill out forms, contact us, or use our services.

  • Technical Data: IP address, browser type, operating system, and usage behavior through cookies and other tracking technologies.

  • Communication Data: Records of your messages and inquiries via email, WhatsApp, or our contact forms.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your inquiries and provide customer support

  • To fulfill service requests and manage bookings

  • To improve our website, services, and user experience

  • To send updates, newsletters, or promotional messages (only if you opt-in)

  • To comply with legal requirements and protect against fraud

3. How We Protect Your Data

We take appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers and encrypted storage

  • Limited access to your data by authorized personnel only

  • Regular monitoring of our systems to prevent unauthorized access

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking

Our website may use cookies to collect usage data and enhance your browsing experience. You can disable cookies in your browser settings, though this may affect functionality.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent to receive communications

  • File a complaint with a data protection authority, if applicable

To exercise any of these rights, please contact us using the details below.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: mountmatenmore@gmail.com
📱 Phone/WhatsApp: +1 (647) 807-6052
📍 Address: London